Privacy Policy

Privacy Policy (Research Use Only)

At Peptiva Biohealth (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit or make a purchase from www.peptivabiohealth.com.

We process your data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

Research Use Context

Peptiva Biohealth operates as a supplier of products intended strictly for in vitro laboratory research purposes only.

Your interaction with this Site, including purchases, is processed within this research-use-only framework and does not constitute any clinical or medical service.

Information We Collect

When you use our Site, we may collect the following information:

  • Personal details (e.g. name, email address, telephone number)

  • Billing and delivery addresses

  • Order history and transaction details

  • Payment information (processed securely via third-party providers)

  • Communications (e.g. emails, enquiries, support requests)

  • Technical data (e.g. IP address, browser type, device information)

How We Use Your Data

We use your personal data to:

  • Process and fulfil orders

  • Provide customer support and respond to enquiries

  • Send essential service communications (e.g. order confirmations, dispatch updates)

  • Improve website functionality, performance, and user experience

  • Comply with legal, regulatory, and financial obligations

We do not sell, rent, or trade your personal data to third parties.

Sharing Your Information

We may share your information with trusted third parties strictly where necessary, including:

  • Payment processors (e.g. Stripe or other secure gateways)

  • Delivery and courier partners

  • Website hosting, IT infrastructure, and software providers

All third parties are required to process your data securely and only in accordance with our instructions.

Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • SSL encryption to secure data transmission

  • Restricted access to authorised personnel only

  • Ongoing monitoring and security updates

Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Meet legal, tax, and regulatory requirements

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where legally permitted)

  • Object to or restrict certain processing activities

  • Withdraw consent where applicable

To exercise your rights, please contact:
📧 policy@peptivabiohealth.com

Cookies

We use cookies and similar technologies to:

  • Improve website functionality and user experience

  • Analyse traffic and site performance

  • Support essential website operations

You can manage or disable cookies via your browser settings at any time.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal or operational requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled:

Peptiva Biohealth
📧 policy@peptivabiohealth.com
🌐 https://peptivabiohealth.com