Introduction

At Peptiva BioHealth (“we”, “our”, “us”), safeguarding your personal information is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your data when you browse or make purchases through peptivabiohealth.com. We handle your information in line with applicable data protection regulations, including the UK GDPR and the Data Protection Act 2018.

Information We Collect

When you interact with our website, we may collect the following types of data:

Personal details such as your name, email address, and phone number

Billing and delivery addresses

Order, payment, and transaction records

Communications (e.g., emails, messages, or enquiries)

Technical information including your IP address, browser, and device type

How We Use Your Data

Your information is used for purposes such as:

Processing and delivering your orders

Providing customer service and responding to enquiries

Sending order confirmations, delivery updates, or other essential communications

Improving our website’s performance, functionality, and user experience

Meeting legal, tax, and regulatory obligations

We do not sell or lease your data to third parties.

Sharing Your Information

We may share limited information with trusted third parties who support our operations, including:

Payment service providers

Delivery and courier partners

Website hosting, IT, and software support providers

All partners are contractually required to handle your information securely and only according to our instructions.

Data Security

We implement strict measures to protect your personal information, including:

SSL encryption on our website to secure data transfer

Restricted access to authorised staff only

Ongoing monitoring and updates to our security systems

Your Rights

Under data protection law, you are entitled to:

Request access to the personal data we hold about you

Ask us to correct inaccurate or incomplete information

Request the deletion of your data (where legally permitted)

Object to certain types of data processing

Withdraw consent to processing where applicable

To exercise these rights, please contact us at policy@peptivabiohealth.com
.

Cookies

We use cookies to:

Enhance your browsing experience

Analyse site usage and improve our services

Deliver tailored content and functionality

You can control or disable cookies through your browser settings at any time.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy, and to meet legal, financial, or regulatory requirements.

Updates to This Policy

We may revise this Privacy Policy from time to time. Any significant updates will be posted on this page with a revised “last updated” date.